Article 1- The Parties

1.1. Seller

Name: Beliz Jewelry Textile Foreign Trade Limited Company


Maslak Mh. AOS 55. Sk. No: 4 İç Kapı No: 542 Sarıyer/ Istanbul


+90 505 655 70 50

Email: info@felizist.com

1.2. Receiver

Name and surname:

TC Identification number:





Article 2- Subject

 The subject of this contract is the Law on the Protection of Consumers numbered 4077 regarding the sale and delivery of the product with the following qualifications and sales fee for which the BUYER makes an electronic order (e-commerce) from http://www.felizist.com website of the SELLER. and the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts.

 Buyer, seller's name, title, full address, telephone and other access information, the basic characteristics of the goods subject to sale, sales price, including taxes, payment methods, delivery terms and costs, etc. all preliminary information about the goods subject to sale and the use of the right to “withdraw nasıl and how to use this right, the authorities to which they can submit complaints and objections, etc. is informed by the seller in a clear, understandable and internet environment (e-commerce site), confirming this preliminary information electronically and then ordering the goods.

The preliminary information and the invoice issued by the buyer on http://www.felizist.com are integral parts of this agreement.


Article 3- Product / Payment / Delivery Information Subject to Contract

 The type and type of product / products, quantity, brand / model, sales price, payment method, delivery person, delivery address, invoice information, shipping charge are given below. The person to be invoiced and the person making the contract must be the same. The information contained in it must be accurate and complete. The buyer accepts to fully cover the damages arising from the inaccurate or incomplete information of this information, and the buyer also accepts any responsibility arising from this situation.

The SELLER reserves the right to suspend the order if the information provided by the BUYER does not coincide with the reality. In cases where the SELLER detects problems in the order, if the BUYER cannot reach the BUYER from the phone, e-mail and postal addresses given by the BUYER, it will freeze the execution of the order for 15 (fifteen) days. The PURCHASER is expected to contact the SELLER during this period. If no response is received from the BUYER during this period, the SELLER cancels the order in order to prevent damage to both parties.

Received Product / Products

Name, code:; … piece

Total Sales Price:…. -TL

Payment: Credit Card / Bank Transfer (EFT)

Delivery Person:

Phone number :

Address to be delivered:

Invoice Person / Institution:

Billing address :

Tax Administration :

Tax Registration Number:

Shipping Cost:… -TL


Article 4- Contract Date and Force Majeure

 The contract date is the date on which the order was placed by the buyer ../../…. It is history.

 Conditions that do not exist or are not foreseen on the date of the signing of the contract, which develop beyond the control of the parties and that, when it arises, make it impossible for one or both parties to fully or partially fulfill their obligations and obligations, or force them to fulfill their obligations on time (natural disaster, war) , terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, production and communication facilities, etc.). The party acting as a force majeure shall notify the other party immediately and in writing.

 During the continuation of the force majeure, the parties shall not be liable for failing to fulfill their actions. If this force majeure situation continues for 30 (thirty) days, each party shall be entitled to unilateral termination.


Article 5- Rights and Obligations of the Seller

5.1. The Seller agrees and undertakes to fulfill the acts imposed on the contract in full except for force majeure pursuant to the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts.

5.2. Persons under the age of 18 (eighteen) cannot shop at www.felizist.com. The seller shall be based on the correct age of the buyer specified in the contract. However, the seller cannot be held responsible in any way due to the wrong typing of the buyer's age.

5.3. Http://www.felizist.com is not responsible for price inaccuracies caused by system errors. Accordingly, the seller is not responsible for the system, design or price errors that may arise due to interventions to the website by illegal means. The buyer cannot claim from the seller based on system errors.

5.4. You can shop via credit card (Visa, MasterCard, etc.) or bank transfer at http://www.felizist.com. Orders that are not transferred within one week from the date of order are canceled. The processing time of the orders is not the moment of the order, but the time when the required collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods, such as payment shipment or postal check, without consultation with customer service are not accepted.


Article 6- Rights and Obligations of the Buyer

6.1. The Buyer agrees and undertakes to perform the actions imposed on the contract in full except for force majeure.

6.2. The buyer accepts and undertakes that he is deemed to have accepted the terms and conditions of the business contract with the order and will make the payment in accordance with the payment method specified in the contract.

6.3. The buyer shall provide the seller's name, title, full address, telephone and other access information, the basic characteristics of the goods subject to sale, the sales price, including taxes, payment terms, delivery terms and costs, etc. at http://www.felizist.com. all preliminary information about the goods subject to sale and the use of the right to “withdraw nasıl and how to use this right, the authorities to which they can submit complaints and objections, etc. on this subject, acknowledges and declares that it has confirmed this preliminary information electronically.

6.4. Subject to the preceding clause, the Buyer declares that he has read and is informed of the order / payment / use procedure information, including the product order and payment conditions, product use instructions, precautions and warnings against possible situations, and gives the necessary confirmation in electronic form .

6.5. In case the buyer wishes to change the product he / she has received (provided that it is defective product), in any case, not to damage the product and its packaging, to return the original invoice and delivery note at the time of the replacement, to return the defective product after the replacement of the defective product and to receive a refund for the defective product and will not accept a refund. undertakes.

Article 7- Order / Payment Procedure


 The VAT amount (including the total installment amount in installment transactions) of the products added to the shopping basket is processed by the recipient of the relevant bank card after being approved by the buyer. Therefore, orders are shipped

order confirmation mail is sent to the customer before. Shipment is not made until order confirmation mail is sent.

 Any disruption in the process or problems with the credit card may be notified to the recipient by using one or more of the telephone / fax / e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of the orders is not the moment when the order is placed, but when the required collection is made from the credit card account or the transfer (EFT) is determined to reach the seller accounts.

 In the event that it is understood that the goods subject to the contract cannot be procured for an exceptionally justified reason and / or stock problem is encountered, if the buyer immediately informs and approves immediately and clearly, another product of equal quality and price can be sent to the buyer or according to the buyer's desire and choice; another product may be sent, the product may enter the stock or delivery obstacle can be expected to be eliminated and / or the order can be canceled.

In cases where it is impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer shall be notified of this situation and the total price paid and any documents that put him under debt shall be returned to him within ten days at the latest and the contract shall be canceled. In such a case, the buyer shall not demand any additional material and moral damages from the seller.


At http://www.felizist.com, customers who do not want to use their credit card information on the internet are offered the possibility of ordering by cash transfer. In payment by wire transfer, the buyer can choose the most appropriate bank and make the transfer. If an EFT has been made, the date of deposit will be considered. When making wire transfers and / or EFT, the “Sender Information aynı must be the same as the Invoice Information and the order number should be written.

If the credit card of the Buyer does not pay the Seller's price due to unfair or unlawful use by the unauthorized person after the delivery of the Product, the Seller shall not pay the Seller the product amount to the Seller within 10 days. It is mandatory to send. In such cases, the shipping costs shall be borne by the Buyer.

If the buyer chooses to pay by credit card, the BUYER shall confirm the relevant interest rates and the default interest information from the bank separately and accept that the provisions regarding interest and default interest shall be applied under the “Credit Card Agreement arasındaki between the Bank and the BUYER in accordance with the provisions of the legislation in force, declares and undertakes.

Article 8- Shipping / Delivery Procedure


Upon receipt of the order confirmation e-mail, the product (s) are handed over to the shipping company to which the seller has contracted.


The product (s) will be delivered to the buyer's address with the cargo agreed by the seller. The delivery time is 30 days from the receipt of the order confirmation e-mail and the establishment of the contract. This period may be extended for a maximum of ten days, provided the recipient is notified in writing or with a continuous data carrier.

The products are sent to the regions where the cargo companies do not deliver addresses by telephone notification.

In regions where the Cargo Company delivers once a week, in case of inaccuracies and deficiencies in shipment information, some social events and natural disasters may cause sagging within the specified time period. The buyer cannot bear any responsibility to the seller due to these sags. If the product is to be delivered to another person / organization other than the Buyer, the seller shall not be liable for any extra cargoes that may arise due to the failure of the person / organization to accept the delivery, inaccuracy of the shipment information and / or the absence of the Buyer. If the product / products did not reach the customer within the specified days, delivery problems should be reported to the customer service immediately using the e-mail address info@felizist.com.

In case of damaged package; Damaged packages should not be received and a record should be recorded to the Cargo Company official. If the Cargo Company official considers that the package is not damaged, the buyer has the right to open the package there to check that the products are delivered undamaged and to ask for a record of the situation again. Once the package is received by the Buyer, it is assumed that the Cargo Company has performed its duties in full. If the package has not been accepted and the record has been kept, the situation should be reported to the seller Customer Service as soon as possible with the copy of the record remaining in the Buyer.

Article 9- Procedure for Right of Return / Replacement of Product

Product Return / Replacement:

Felizist products cannot be returned for their intended use. If the product is only defective product, product replacement is made with the same product. Felizist must be notified within 36 hours of delivery of the defective product. Otherwise, the buyer's right to return is lost due to defective product.

There is no right to return for goods prepared in accordance with the buyer's wishes and / or expressly his personal needs.


Article 10-Warranty

Products that are used and cleaned in accordance with the instructions for use are guaranteed for 1 year against any production defects under the following conditions: The warranty liability of the seller is valid only for consumers who are covered by the law no 4077. The provisions of the Turkish Commercial Code shall apply to commercial works.

Article 11- Confidentiality

The information provided by the buyer to the seller in order to make payment with the information specified in this agreement shall not be shared with the third parties by the seller.

Seller may disclose this information only in the presence of administrative / legal obligation. Within the scope of any forensic investigation documented as a research license, the seller may provide the relevant authority with the information requested from him.

Credit Card information is never stored, Credit Card information is used only for the provision of authorization by being securely transmitted to the relevant banks during the collection process and deleted from the system after the authorization.

Information such as the recipient's e-mail address, postal address, and telephone is used only by the seller for standard product delivery and information procedures. In some periods campaign information, information about new products, promotional information can be sent to the buyer after approval.


Article 12- In case of dispute, the competent courts and enforcement offices

In the event of a dispute arising from the application of this agreement, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the Buyer or the Seller are authorized up to the value announced by the Ministry of Industry and Trade each year in December.


In the event that the order is realized, the Buyer shall be deemed to have accepted all the terms of this agreement. ... / ... / ...

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